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Joanne Mowat, PhD, CTDP

Joanne Mowat, President of The Herridge Group Inc., has over seventeen years of experience in the design, development, delivery and management of competency-based training and performance for the financial, retail, transportation and information technology markets. She is also experienced in the identification, analysis and application of competencies to job definition, organizational structure development and compensation.

As a consultant, Joanne:

  • Designs and Develops:
    • learning object architectures and content
    • integrated performance support systems
    • eLearning and mLearning
    • job aids and leader-led training programs
  • Performs:
    • front-end analyses
    • formative and summative evaluations
  • Provides:
    • project management, risk management, and team management expertise
    • performance measurement and management expertise
    • group facilitation services
  • Delivers:
    • training in both soft skill and technical skill areas
    • facilitator training programs

Joanne is a regular presenter on eLearning ,learning object design and integrated performance support systems at a variety of international conferences. She has integrated these interventions in many companies, in several industries. Supporting job performance at the job site is one of her key strengths, especially in environments such as call centres where immediate access to information is critical.

Joanne holds a masters degree in instructional technology and a doctorate in the instructional design of on-line learning.

Curriculum Vitae